Things to Know
Here are some helpful answers to questions you may have about us.
Please call the studio at 319.664.3747 or email us at firstname.lastname@example.org with any questions you may have.
Studio Hours Our Studio Hours are Monday-Friday 9:00am to 4:00pm by appointment only.
Scheduling a Session To schedule your portrait session, please call the studio at 319.664.3747. When you call, we will also set up your ordering session. Ordering sessions are usually a week or two after your portrait session.
When we schedule your sessions, please have a credit or debit card for your Session Reservation fee. We require a $200 advance when we schedule to reserve your sessions. We do accept check, but cannot hold your appointment until we receive payment. When you place your portrait order, your entire $200 advance goes toward your purchases.
Ordering Session Your ordering session is where you will see your images for the first time. Your images will be displayed on a large screen for easy viewing, and the images will be set to music. We have fantastic ordering software that makes your ordering process go very smoothly. We can compare images to make selecting the perfect portrait a breeze. Our trained and friendly sales staff will also assist you in choosing the appropriate image sizes for your home. We also can show you custom collages with your beautiful portraits so you see what the final product will be. We allow an hour for your ordering session.
Anyone who is vital in the ordering process should be at the ordering session. You will place your order that day, and your payment in due during your ordering session. We accept cash, check, Visa/Mastercard/American Express and Discover Credit or Debit cards.
Do you need a little help in where to display your portraits? Once your images are selected with our software, we are able to display them on your wall in your home. It's very simple. All you need to do is provide us with a picture of all the wall spaces in your home you are thinking of diplaying your art. (Above the couch, entertainment center, hallway, children's room, etc.) This will allow you to see your portriats in your own home and allow us to create collages and wall groupings that fit your personal style that you will enjoy for years to come!
Tips for taking pictures of your wall spaces:
-Take your pictures as straight on as possible
-Try to include part of the floor and ceiling (if possible)
-Measure something in the image close to the display area (such as the back of the couch, lamp, etc) that is at least 12" or stand up a ruler or yard stick near the display wall
-E-mail your jpeg photo(s) ahead of time to email@example.com or just bring them with you to your ordering session, or bring your camera with the images on it to the ordering session.
Orders Once you have placed your order, most orders are ready in 3 weeks for pickup. Gallery wraps and other custom products may take longer. If a holidays occurs during your estimate time, please add an extra week for order arrival. We will call you when your order arrives.
Framing Options We offer the convience of delivering finished portraits ready to display on your walls or to give as gifts. We have many beatiful frames availabe in any sizes. We guarantee all of our portraits that we frame.
Investment Our session fees start at $125. We have many custom products, beautiful albums, gallery wrap canvases, metal prints, framed wall portraits, gift prints and more. Each session is different, please call the studio at 319.664.3747 to receive information about pricing and collections. We will be more than happy to answer all questions you may have about clothing, props, locations and special ways to make your portraits unique.
Images We keep only the images you have ordered for 90 days after your portrait order arrives. You may place a reorder after your initial order if you have forgotten a gift print for a family member or maybe still have your heart set on a particular image. We recommend placing your complete order during your ordering session.